Southern Exchange Company Reviews
(Rated by 12 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.0
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.8
- Return Policy4.6
- Price & Quality4.8
- Customer Service4.7
- Shipping & Delivery4.5
Recent Customer Reviews (12)
Paul Soriano
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Sean Garrett
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Elliot Winter
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Tómas Ingvason
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Leila Martins
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Julieta Cavalcanti
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Fred August
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Taylor Rhodes
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Khanpaşa Barsukov
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Giovanni Pugliesi
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Southern Exchange Company Pros & Cons
Pros
1
Customer Service: Excellent customer service both online and in-store.
2
Product Selection: Great selection of items, including Georgia Southern merchandise.
3
Management: Management is considered excellent, always available, and considerate about schedule flexibility.
4
Work Environment: Some employees find the work environment productive and fun, with enjoyable job experiences.
CONS
1
Leadership: Poor leadership and lack of real values or morals have been reported by some former employees.
2
Benefits: Poor benefits package with high costs for health insurance.
3
Organization: Incredibly unorganized during COVID, which affected communication.
Southern Exchange Company Features and Benefits
Features
Sale Items
Many items are on sale, with significant discounts. For example, the Retro Stack - Citrus is available for $13.00 USD, down from $26.00 USD.
Face Masks
The Do Right Face Mask and Academic Eagle Face Mask are both priced at $2.00 USD, down from $12.00 USD.
Clothing
Tees like the Athletic Eagle Head Logo Tee and Georgia Southern Collegiate Arch Type Tee are available for $15.00 USD.
Sweatshirts
Items like the Proweave Super Heavyweight Sweatshirt and Athletic Eagle Head Logo Crew Sweatshirts are priced at $28.00 USD and $40.00 USD, respectively.
Location and Space
Located on Chandler Road next to Dingus Magee’s, across the street from Georgia Southern University campus.
Apparel Variety
Offers a variety of Georgia Southern University (GS) apparel and other items.
Pricing Strategy
Provides tiered pricing to make products affordable for all customers, ensuring cost-effective solutions for basic game day shirts and other items.
Customer Focus
Aims to be locally relevant and focused on the school's tradition, maintaining a casual vibe similar to Barefoot Campus Outfitter.
Promotional Activities
Plans to promote the business through activities like passing out items on game days, hosting a grand opening event, boosting social media following, and appearing at Boro Browse.
Community Involvement
Owned by William Martin, a father of two GS students, who is committed to the local community.
Acceptance of Payment Methods
Accepts Eagle Express, making it convenient for students and locals to make purchases.
Event Hosting
The Southern Exchange Ballrooms, a separate entity, offers extensive event spaces for various occasions, including business events, conventions, weddings, and social gatherings.
Total Rewards Package
The Exchange (a different entity) offers a total rewards package including competitive pay, medical, dental, life, disability insurance, paid time off, pension, 401(k), and holiday pay.
Customer Service
Excellent customer service both online and in-store.
Product Selection
Great selection of items, including Georgia Southern merchandise.
Management
Management is considered excellent, always available, and considerate about schedule flexibility.
Work Environment
Some employees find the work environment productive and fun, with enjoyable job experiences.